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When Consumers Are Less Knowledgeable About a Product Category, They

Question 1

Multiple Choice

When consumers are less knowledgeable about a product category, they tend to perceive the product as being more effective when:


A) they critically evaluate message arguments in a brand's image.
B) its image is shown close to the image of the promised results.
C) they tend to link the information in a message to their existing beliefs.
D) its image varies to a great extent from the previous versions of the brand's images.
E) its image is distinct from the images of all competitor brands.

Correct Answer:

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