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    Business
  3. Study Set
    Operations Management
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    Exam 5: Customer Relationships and Customer Service
  5. Question
    The Creation and Management of Customer Relationships Should Lead to All
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The Creation and Management of Customer Relationships Should Lead to All

Question 77

Question 77

Multiple Choice

The creation and management of customer relationships should lead to all of the following except?


A) Enhanced customer experience
B) Enhanced customer loyalty
C) Increased sales
D) Increased product returns

Correct Answer:

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