Multiple Choice
Each item below is a potential downside to the deployment of a CRM application except?
A) Expensive
B) May decrease access to customers
C) Time consuming
D) Difficult to train users
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q74: Employee job satisfaction is _ with customer
Q75: Allowing another firm to perform customer service
Q76: What type of customer service performance monitoring
Q77: The creation and management of customer relationships
Q78: Customer segmentation refers to a firm grouping
Q80: McDonald's restaurants responded to customer dissatisfaction in
Q81: An airline that divides its customers into
Q82: Customer service performance measures should be reviewed
Q83: Mystery shopper programs tend to be (for
Q84: All of the following may be used