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    Business
  3. Study Set
    Operations Management
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    Exam 5: Customer Relationships and Customer Service
  5. Question
    Assembled Groups of Customers Giving Their Opinions to Company Personnel
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Assembled Groups of Customers Giving Their Opinions to Company Personnel

Question 112

Question 112

Multiple Choice

Assembled groups of customers giving their opinions to company personnel regarding various proposed program initiatives are known as?


A) Open forums
B) Focus groups
C) Roundtables
D) Town halls

Correct Answer:

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