Multiple Choice
There are a few options open to customers when they are unhappy with the service they received, including some form of public action.Which of the following may NOT be a public action option?
A) Take legal action to obtain redress
B) Seek redress directly from business firm
C) Complain to business or private agencies
D) Seek redress directly from government
E) Complain to government agencies
Correct Answer:

Verified
Correct Answer:
Verified
Q35: What is the main reason for Singapore
Q36: All of the following are true EXCEPT:<br>A)complaints
Q37: Which of the following represents a cost
Q38: Which of the following could be a
Q39: Which of the following may NOT be
Q41: According to the SOCAP research, a complainant
Q42: The satisfaction level was significantly greater the
Q43: Sam has been waiting for his dentist
Q44: 'It's not in the getting wrong; it's
Q45: Customer complaints can be a valuable source