Which of the Following Is True of Testimonials?​

Multiple Choice

Which of the following is true of testimonials?​

A) ​They are complaints from current users of a company's products or services.
B) They help prospective buyers decide whether or not they want to move forward with a sales dialogue.
C) ​They are provided in story form to make it interesting and understandable for prospective buyers.
D) ​They are similar to statistics but in the form of statements from satisfied users.
E) ​They can be used even when they are not relevant to prospective buyers.