"No, I Am Not Going to Buy Your Engines -

Multiple Choice

"No, I am not going to buy your engines - I heard from your competitor that your engines breakdown after 6 months."(Prospect) "Well, I can understand how you feel! Unfortunately, my competitor is not aware of the actual facts.We are so confident with the quality of our engines that we have increased our warranty period to 5 years on all parts and labour.No one in the industry even comes close." (Salesperson) What technique is the sales person using in this interaction with a prospect?

A) Boomerang
B) Indirect Denial
C) Dodge
D) Direct Denial
E) Pass up