Fred Has Been in the Sales Force for a While

Multiple Choice

Fred has been in the sales force for a while now, but he has recently seen a decline in his sales.He feels he is unable to connect because his industry has changed in the last couple of years.Which of the following questions should Fred ask himself to realize his shortcomings and help him establish a trustworthy relationship with his clients?

A) Do I use professional language?
B) Do I look for common interests during the rapport building stage?
C) Do I continually spend time learning about the industry?
D) Do I work diligently to find solutions for my clients?
E) Do I provide multiple solutions to my buyer?