Multiple Choice
The purpose of listening is to:
A) store, classify and label information.
B) be attentive, interpretative and sympathetic.
C) calculate time, effort and the process of communication.
D) receive sensation, catch information and transmit information.
Correct Answer:
Verified
Correct Answer:
Verified
Q2: If in doubt about the intended message,
Q3: Avoid 'why' questions in communication because they
Q4: The active listening method is most effective
Q5: Inconsistencies between the verbal and nonverbal messages
Q6: The idea of nonverbal behaviour is that
Q7: The most effective way to start an
Q8: Effective listening is achieved when:<br>A) listeners hear
Q9: The assertive 'I statement' is best indicated
Q10: According to Bolton (1987), active listening refers
Q11: What is feedback?<br>A) Feedback is something which