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  2. Topic
    Culinary, Hospitality, Travel & Tourism
  3. Study Set
    Managing Hospitality
  4. Exam
    Exam 14: Service Excellence: Leading the Way to Wow
  5. Question
    Guests Are Typically Very Curious About Which Part of the Service
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Guests Are Typically Very Curious About Which Part of the Service

Question 15

Question 15

True/False

Guests are typically very curious about which part of the service system failed when they are not satisfied.

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