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    Culinary, Hospitality, Travel & Tourism
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    Managing Hospitality
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    Exam 14: Service Excellence: Leading the Way to Wow
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    Benchmark Organizations Discover Which of Their Competencies Guests Consider to Be
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Benchmark Organizations Discover Which of Their Competencies Guests Consider to Be

Question 18

Question 18

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Benchmark organizations discover which of their competencies guests consider to be core, then focus on bringing their other areas up to that standard.

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Q20: It is the basic experiences like cooking

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