The Concept"Treat Different Customers Differently"is Based on the Idea That

Multiple Choice

The concept"Treat different customers differently"is based on the idea that:

A) segmenting customers based on statistics and behavioral data leads to a higher rate of closing sales
B) understanding a customer's needs and motivations as an individual allows you to sell them the correct solution
C) creating a persuasive sales presentation requires understanding customer motivations
D) customer strategy is a natural outgrowth of product strategy
E) pipeline management requires understanding statistics and data of large and small groups of customers