Multiple Choice
Aldana, et al.(2001) found the most powerful predictor of client satisfaction was:
A) length of consultation received
B) location of the agency
C) politeness of the health provider
D) belief that needs had been met
Correct Answer:
Verified
Correct Answer:
Verified
Q1: Clients who have been involved with a
Q2: When conducting client satisfaction surveys, you can
Q3: Researchers Ingram and Chung (1997) recommend not
Q5: The emphasis on client satisfaction began in
Q6: Measuring client satisfaction is important because<br>A)dissatisfied clients
Q7: Which of the following is/are true regarding
Q8: A method of collecting client satisfaction surveys
Q9: When developing your study, which of the
Q10: When the response rate is low, you
Q11: Consistently high client satisfaction survey results can