Multiple Choice
Clients who have been involved with a human services program for a long period of time:
A) are more likely to express dissatisfaction with the program than those who recently became involved with the program
B) may rate services high to help convince themselves the treatment was worthwhile
C) are better able to evaluate if their needs have been met than those who recently became involved with the program
D) a and c
E) none of the above
Correct Answer:

Verified
Correct Answer:
Verified
Q2: When conducting client satisfaction surveys, you can
Q3: Researchers Ingram and Chung (1997) recommend not
Q4: Aldana, et al.(2001) found the most powerful
Q5: The emphasis on client satisfaction began in
Q6: Measuring client satisfaction is important because<br>A)dissatisfied clients
Q7: Which of the following is/are true regarding
Q8: A method of collecting client satisfaction surveys
Q9: When developing your study, which of the
Q10: When the response rate is low, you
Q11: Consistently high client satisfaction survey results can