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    Marketing Principles Study Set 1
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    Exam 1: Key Concepts in Marketing
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    Customer Satisfaction Can Come From
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Customer Satisfaction Can Come From

Question 24

Question 24

Multiple Choice

Customer satisfaction can come from:


A) lack of service.
B) the bulk and weight of the product being too great.
C) lack of process.
D) anything received when buying and using a product.
E) bad experiences.

Correct Answer:

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