During a Sales Presentation on His Company's New Range of Laptops

Multiple Choice

During a sales presentation on his company's new range of laptops and their specifications, Daniel was interrupted by a few members of the audience who informed him that they were unable understand the marketing and technical jargons used in the presentation. Daniel altered his message accordingly and adjusted the presentation so that everyone could understand his message. In this scenario, Daniel most likely used _____.

A) adaptive selling
B) mental states selling
C) stimulus response selling
D) consultative selling
E) the formula approach to selling