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Tim, a Sales Executive at Luzu Motors, Ensures Customer Satisfaction

Question 60

Multiple Choice

Tim, a sales executive at Luzu Motors, ensures customer satisfaction through continued postsale follow-up. He addresses customer queries by coordinating with various departments at Luzu Motors and getting expert advice from their personnel. In this scenario, Tim plays the role of a _____.


A) business consultant
B) strategic orchestrator
C) revenue producer
D) market researcher
E) negotiation expert

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