If a Salesperson Fails to Earn a Buyer's Commitment Initially

Multiple Choice

If a salesperson fails to earn a buyer's commitment initially, he or she should:

A) send the buyer to a senior salesperson.
B) thank the buyer for his or her time.
C) attempt to get another appointment with the buyer.
D) ask a series of questions to reveal why the buyer is resistant to purchase.
E) explain the features and benefits of the product again.