Question 1

A ____ wavy underline indicates the text may be incorrect grammatically.

Accepted Answer

A)  red 
B)  green 
C)  blue 
D)  purple

Question 2

Click the Options tab in the Backstage view to display the ____ dialog box.

Accepted Answer

A)  Mail Options 
B)  Outlook Options 
C)  Navigation Options 
D)  File Options

Question 3

A message's ____ advises the recipient on how to treat the contents of the message.

Accepted Answer

A)  Sensitivity level 
B)  Internet Service Provider 
C)  Personal Folders File 
D)  Information Wizard

Question 4

The ____ folder is the default location for all saved messages.

Accepted Answer

A)  Drafts 
B)  Documents 
C)  Messages 
D)  Downloads

Question 5

Email is short for ____________________ mail.

Accepted Answer

The answer of Email is short for ____________________ mail....

Question 6

A(n) ____ is a banner displayed at the top of an email message that indicates whether an email message has been replied to or forwarded.

Accepted Answer

A)  Navigation Bar 
B)  InfoBar 
C)  Attachment Preview 
D)  subject line

Question 7

The computer handling incoming email messages is known as the ____________________ email server.

Accepted Answer

The answer of The computer handling incoming email messages is...

Question 8

The information in the ____ routes a message to its recipients and identifies the subject of the message.

Accepted Answer

A)  message header 
B)  profile 
C)  message area 
D)  domain

Question 9

A message sent with high importance displays a red dot in the message header.

Accepted Answer

A) True 
 B)False

Question 10

Modified Multiple Choice You can use a ____ at the end of the greeting line.

Accepted Answer

A)  comma 
B)  semicolon 
C)  colon 
D)  period

Question 11

An email address contains an exclamation point to separate the user name from the domain name. _________________________

Accepted Answer

A) True 
 B)False

Question 12

Click the 'Default Sensitivity level' arrow to display a list of ____________________.

Accepted Answer

The answer of Click the 'Default Sensitivity level' arrow to...

Question 13

Many email users prefer to reply to a message without including the original email address along with their response.

Accepted Answer

A) True 
 B)False

Question 14

A(n) ____________________ signals an end to an email message using words such as "Thank you" or "Regards."

Accepted Answer

The answer of A(n) ____________________ signals an end to an...

Question 15

HTML-formatted messages cannot contain viruses.

Accepted Answer

A) True 
 B)False

Exam 1: Managing Email Messages With Outlook

A ____ wavy underline indicates the text may be incorrect grammatically.