Question 1

You do not have to be working in the ____________________ window to search for contacts.

Accepted Answer

Contacts - Outlook

Question 2

The more specific the keywords you use, the more results you will find.

Accepted Answer

A) True 
 B)False  False

Question 3

Outlook allows you to store a lifetime list of contacts.

Accepted Answer

A) True 
 B)False  True

Question 4

The ____ print style prints with a sheet for adding more contact information.

Accepted Answer

A)  Card
B)  Phone Directory
C)  Memo
D)  Small Booklet

Question 5

In ____ view, you see the contacts in a list displaying phone information.

Accepted Answer

A)  List
B)  Phone
C)  Individual
D)  Contact Info

Question 6

You can sort contacts to display them in a different order only when working with contacts in Card view.

Accepted Answer

A) True 
 B)False

Question 7

You should keep an Outlook contact list to communicate efficiently without having to search for information in multiple locations.

Accepted Answer

A) True 
 B)False

Question 8

If what you type in the search box matches a single contact, that entry will be displayed in a contact window.

Accepted Answer

A) True 
 B)False

Question 9

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone likes some aspects of Business Card view but would like to experiment with a similar view that presents the records smaller. Which of the following do you recommend to her?

Accepted Answer

A)  Micro view
B)  List view
C)  Card view
D)  Phone view

Question 10

In ____ view, the contacts are arranged in a list according to businesses.

Accepted Answer

A)  Business Card
B)  Employer
C)  Card
D)  List

Question 11

The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.

Accepted Answer

A) True 
 B)False

Question 12

To remove an email account, tap or click the FILE tab, click Account Settings, and then click the ____ option.

Accepted Answer

A)  Account Settings
B)  Delete Account
C)  Remove Account
D)  Edit

Question 13

If you type ____ into a new email message, Outlook fills in the email address for you.

Accepted Answer

A)  the second half of an email address
B)  your contact's initials
C)  a code associated with a contact's name
D)  the first few letters of a contact's name

Question 14

You can quickly add a contact from an email message to better keep track of the sender's information.

Accepted Answer

A) True 
 B)False

Question 15

A contact list lets you record information about people, such as their email address, phone number, birthday, physical address, and photo. 
 _________________________

Accepted Answer

A) True 
 B)False

Question 16

If you have several colleagues at work who you email frequently, you can add them to a(n) ____________________.

Accepted Answer

The answer of If you have several colleagues at work...

Question 17

Critical Thinking Questions Case 3-1 You know that your colleague Enrique does a masterful job maintaining his contacts in Outlook so when you are looking for advice on print styles, he is the person to whom you turn. You want to find a print style quickly that you know resembles Card style but is not Card style. Which of the following does Enrique tell you it could be?

Accepted Answer

A)  Medium Booklet
B)  Memo
C)  Phone Directory
D)  Business Card

Question 18

Critical Thinking Questions Case 3-2 Your colleague Simone has been using Business Card view because she was not aware that she could change the default view, but now she turns to you for help. Simone has decided that for one of her upcoming projects she wants to reach out to her clients. To do so it will be easiest if her contacts are arranged according to their businesses. Which of the following do you recommend to her?

Accepted Answer

A)  Micro view
B)  List view
C)  Card view
D)  Phone view

Question 19

When working with contacts in any view, you can ____________________ the contacts to display them in a different order.

Accepted Answer

The answer of When working with contacts in any view,...

Question 20

Each person's information is stored in a ____ in the contact list.

Accepted Answer

A)  contact address
B)  contact record
C)  contract group
D)  contract file

Exam 3: Managing Contacts and Personal Contact Information With Outlook

You do not have to be working in the ____________________ window to search for contacts.

The more specific the keywords you use, the more results you will find.

Outlook allows you to store a lifetime list of contacts.

The ____ print style prints with a sheet for adding more contact information.

In ____ view, you see the contacts in a list displaying phone information.

You can sort contacts to display them in a different order only when working with contacts in Card view.

You should keep an Outlook contact list to communicate efficiently without having to search for information in multiple locations.

If what you type in the search box matches a single contact, that entry will be displayed in a contact window.

In ____ view, the contacts are arranged in a list according to businesses.

The Contacts - Outlook window includes a variety of features to help you work efficiently, including many elements similar to the windows in other Office programs.

To remove an email account, tap or click the FILE tab, click Account Settings, and then click the ____ option.

If you type ____ into a new email message, Outlook fills in the email address for you.

You can quickly add a contact from an email message to better keep track of the sender's information.

A contact list lets you record information about people, such as their email address, phone number, birthday, physical address, and photo. _________________________

If you have several colleagues at work who you email frequently, you can add them to a(n) ____________________.

When working with contacts in any view, you can ____________________ the contacts to display them in a different order.

Each person's information is stored in a ____ in the contact list.