Question 1

You can create rules to apply to ____.

Accepted Answer

A)  messages you have received
B)  messages you send
C)  calendars
D)  folder management A,B

Question 2

Which of the following is a customization that you can make to the Calendar?

Accepted Answer

A)  selecting the days of your work week
B)  changing the calendar font B

Question 3

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.

Accepted Answer

A)  Auto Account Setup
B)  No Automatic Filtering
C)  Safe Lists Only
D)  First Email A

Question 4

A ____ is a command that tells Outlook how to process an email message.

Accepted Answer

A)  rule
B)  stipulation
C)  dictate
D)  signature

Question 5

Calendar options you can customize include the ____ and the current time zone.

Accepted Answer

A)  calendar font
B)  calendar template
C)  calendar data set
D)  Calendar Options button

Question 6

Outlook includes RSS , common building blocks that can be recycled and used again within your email messages. _________________________

Accepted Answer

A) True 
 B)False

Question 7

An email ____________________ provides a consistent closing to every email message without requiring you to retype signature lines repeatedly.

Accepted Answer

The answer of An email ____________________ provides a consistent closing...

Question 8

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.

Accepted Answer

The answer of Before you add a new email account...

Question 9

You might want to create ____________________ to view all messages that you have not read yet or to combine messages from a specific person.

Accepted Answer

The answer of You might want to create ____________________ to...

Question 10

When composing a message, you can configure voting options by using the ____________________ dialog box.

Accepted Answer

The answer of When composing a message, you can configure...

Question 11

Quick Parts are common building blocks that can be recycled and used again within your email messages.

Accepted Answer

A) True 
 B)False

Question 12

Some accounts let you access the feeds from your web browser if they are using a common feeds folder; however, not all accounts allow for this.

Accepted Answer

A) True 
 B)False

Question 13

In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.

Accepted Answer

A)  @
B)  #
C)  html
D)  http

Question 14

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

Accepted Answer

A) True 
 B)False

Question 15

To modify an existing rule, select the role you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.

Accepted Answer

A)  Change Rule
B)  Adjust Rule
C)  Modify Rule
D)  Rules Wizard

Question 16

____ are common building blocks that can be recycled and used again within your email messages.

Accepted Answer

A)  Fast Tasks
B)  Quick Parts
C)  AutoTasks
D)  News Feeds

Question 17

Items are considered old only after a certain number of days that you specify.

Accepted Answer

A) True 
 B)False

Question 18

When you no longer need to use a(n) ____, you should delete it so that you do not have unwanted messages in your account.

Accepted Answer

A)  template
B)  wizard
C)  RSS feed
D)  Quick Part

Question 19

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

Accepted Answer

The answer of When you no longer need to use...

Question 20

You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.

Accepted Answer

A)  block the sender
B)  never block the sender's domain
C)  never block the sender
D)  never block a group or mailing list

Exam 5: Customizing Outlook

You can create rules to apply to ____.

Which of the following is a customization that you can make to the Calendar?

After you install Outlook, the ____ feature runs and helps you to set up the first email account that Outlook manages.

A ____ is a command that tells Outlook how to process an email message.

Calendar options you can customize include the ____ and the current time zone.

Outlook includes RSS , common building blocks that can be recycled and used again within your email messages. _________________________

An email ____________________ provides a consistent closing to every email message without requiring you to retype signature lines repeatedly.

Before you add a new email account in Outlook, you must have an account set up with a(n) ____________________ that is different from any other account already set up in Outlook.

You might want to create ____________________ to view all messages that you have not read yet or to combine messages from a specific person.

When composing a message, you can configure voting options by using the ____________________ dialog box.

Quick Parts are common building blocks that can be recycled and used again within your email messages.

Some accounts let you access the feeds from your web browser if they are using a common feeds folder; however, not all accounts allow for this.

In the Safe Senders tab in the Junk Email Options dialog box, Outlook recommends that you type the ____ symbol to indicate a domain name.

HTML is a way for content publishers to make news, blogs, and other content available to subscribers._________________________

To modify an existing rule, select the role you want to modify, click the ____ button in the Rules and Alerts dialog box, and then click the Edit Rule Settings command.

____ are common building blocks that can be recycled and used again within your email messages.

Items are considered old only after a certain number of days that you specify.

When you no longer need to use a(n) ____, you should delete it so that you do not have unwanted messages in your account.

When you no longer need to use an RSS feed, you should ____________________ it so that you do not have unwanted messages in your account.

You use the Junk button in the Delete group on the HOME tab to override the default criteria when viewing email messages by deciding to ____.