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    Business
  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 4: Customer Service Strategy
  5. Question
    Shifts in Consumer Tastes Away from the Company's Products and the Emergence
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Shifts in Consumer Tastes Away from the Company's Products and the Emergence

Question 12

Question 12

Multiple Choice

Shifts in consumer tastes away from the company's products and the emergence of substitute products are examples of


A) strengths.
B) weaknesses.
C) opportunities.
D) threats.

Correct Answer:

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