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    Business
  3. Study Set
    The World of Customer Service
  4. Exam
    Exam 4: Customer Service Strategy
  5. Question
    Statements of How the Service Objectives Will Be Achieved and the Methods
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Statements of How the Service Objectives Will Be Achieved and the Methods

Question 7

Question 7

Multiple Choice

Statements of how the service objectives will be achieved and the methods employed to achieve those objectives are called


A) strategies.
B) SWOT analyses.
C) goals.
D) performance indicators.

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