True/False
The service desk industry is growing and changing, but one size does NOT fit all. Due to the different types and sizes of service desks, there are a range of opportunities available to people wishing to enter this industry.
Correct Answer:
Verified
Correct Answer:
Verified
Q53: Service desks run as _ centers must
Q54: The process of determining a customer's need
Q55: Completion<br>-Historically, internal service desks have been _
Q56: What is primary difference between a help
Q57: Completion<br>-A service desk's _ defines who the
Q58: _ is/are the most expensive component of
Q59: Completion<br>-A strong trend in the training industry
Q60: Which is true about the consolidation of
Q62: Completion<br>-A(n) _ service desk gives the impression
Q63: What does level zero refer to?<br>A)The time