Multiple Choice
____ distribute digital media files over the Internet to personal computers and portable media players, are a form of training, and are used by students to deliver assignments.
A) Podcasts
B) Webcasts
C) Webinars
D) CBTs
Correct Answer:

Verified
Correct Answer:
Verified
Q14: Profit center service desks are under increasing
Q15: Which is true about customer relationship management
Q16: The term technical center is being used
Q17: Some smaller companies act as one-stop-shops, which
Q18: Instead of rejecting out-of-scope requests, underfunded IT
Q20: External service desks may perform pre- and
Q21: In a _ service desk model, service
Q22: Some companies have multiple decentralized service desks
Q23: Which is statement best describes centralized service
Q24: Completion<br>-The "S" in SME stands for _.