True/False
The most successful service desk managers always keep their technical skills at a high level.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q11: _ is considered a soft skill.<br>A)Time-management<br>B)Problem-solving<br>C)Stress-management<br>D)Organizational ability
Q12: Experience with ITSM and quality management frameworks
Q13: The _ must ensure that information sources
Q14: Typically, the person who resolves an incident
Q15: At the very least, companies expect people
Q17: Generally, dispatchers try to resolve a high
Q18: In most cases, the ideal candidate for
Q19: The responsibilities of a service desk trainer
Q20: _ listening is particularly important when interacting
Q21: _ is the function within IT that