True/False
Typically, the person who resolves an incident closes the ticket.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q9: Typically, organizations expect individuals in the technical
Q10: A set of tools that are used
Q11: _ is considered a soft skill.<br>A)Time-management<br>B)Problem-solving<br>C)Stress-management<br>D)Organizational ability
Q12: Experience with ITSM and quality management frameworks
Q13: The _ must ensure that information sources
Q15: At the very least, companies expect people
Q16: The most successful service desk managers always
Q17: Generally, dispatchers try to resolve a high
Q18: In most cases, the ideal candidate for
Q19: The responsibilities of a service desk trainer