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  3. Study Set
    A Guide to Service Desk Concepts
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    Exam 4: The Process Component: Service Desk Processes and Procedures
  5. Question
    After an Incident Is Escalated to Level Three, Any and All
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After an Incident Is Escalated to Level Three, Any and All

Question 34

Question 34

True/False

After an incident is escalated to level three, any and all resources needed to resolve the incident work together until a resolution is reached.

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