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    Computing
  3. Study Set
    A Guide to Service Desk Concepts
  4. Exam
    Exam 4: The Process Component: Service Desk Processes and Procedures
  5. Question
    Completion -_______ Escalation Involves Management and Occurs When Resolving an Incident
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Completion -_______ Escalation Involves Management and Occurs When Resolving an Incident

Question 30

Question 30

Short Answer

Completion
-_______ escalation involves management and occurs when resolving an incident is taking too long, there is contention about assignments, or vendor resources are needed.

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