True/False
Decision trees work well for entry level analysts and for service desk customers because they can walk through a methodical approach to solving incidents.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q49: When a customer calls a service desk,
Q50: _ is a searching technique that uses
Q51: For service desks that use e-mail as
Q52: Companies tend to change their incident management
Q53: When considering VoIP (Voice over Internet Protocol)
Q55: Completion<br>-_ systems enable a company to monitor
Q56: _ is a service provided by a
Q57: Which would be a high-level requirement when
Q58: Homegrown incident tracking systems _.<br>A)typically benefit large
Q59: Completion<br>-Knowledge management systems support the DIKW hierarchy.