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  2. Topic
    Computing
  3. Study Set
    A Guide to Service Desk Concepts
  4. Exam
    Exam 5: The Technology Component: Service Desk Tools and Technologies
  5. Question
    Completion -_______ Systems Enable a Company to Monitor Calls and Evaluate
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Completion -_______ Systems Enable a Company to Monitor Calls and Evaluate

Question 55

Question 55

Short Answer

Completion
-_______ systems enable a company to monitor calls and evaluate analyst performance or tape calls for security purposes.

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