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    A Guide to Service Desk Concepts
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    Exam 5: The Technology Component: Service Desk Tools and Technologies
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    Which Would Be a High-Level Requirement When Selecting an Incident
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Which Would Be a High-Level Requirement When Selecting an Incident

Question 57

Question 57

Multiple Choice

Which would be a high-level requirement when selecting an incident management system?


A) operating system requirements
B) customization requirements
C) security requirements
D) usability requirements

Correct Answer:

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