Solved

The First Step in Selecting and Implementing Any Technology for a Support

Question 44

Multiple Choice

The first step in selecting and implementing any technology for a support organization is to ____.

A) define the requirements
B) identify candidate vendors
C) determine the budget available
D) define the goals

Related Questions

Q39: Which is a technique that service desks

Q40: _ is a searching technique that can

Q41: If an organization wants an ITIL-compatible tool

Q42: Which is true about incident management systems?<br>A)When

Q43: If a medium-sized service desk wants a

Q45: Completion<br>-A(n) _ greets callers when all service

Q46: Which is true about voice mail?<br>A)Voice mail

Q47: Search-retrieval techniques are complemented by interactive storage

Q48: When implementing tools and technology _.<br>A)it is

Q49: When a customer calls a service desk,