True/False
One of the main benefits of analyzing data is to find out who is making mistakes and then take the proper corrective action.
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q28: _ provide the information that the service
Q29: Proactive service desks _.<br>A)experience high costs due
Q30: Items such as the person or group
Q31: Some companies measure the total cost of
Q32: Service Level Agreements are considered the most
Q34: _ requires analysts to demonstrate their mastery
Q35: When assessing the service desk's performance, quality
Q36: Availability, time idle, and average call duration
Q37: Customer satisfaction is a common SLA metric.
Q38: Who typically negotiates service level agreements?<br>A)senior IT