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  2. Topic
    Computing
  3. Study Set
    A Guide to Service Desk Concepts
  4. Exam
    Exam 6: The Information Component: Service Desk Performance Measures
  5. Question
    ____ Requires Analysts to Demonstrate Their Mastery of a Subject
Solved

____ Requires Analysts to Demonstrate Their Mastery of a Subject

Question 34

Question 34

Multiple Choice

____ requires analysts to demonstrate their mastery of a subject by taking a test.


A) Certification
B) Competency
C) Skills evaluation
D) Monitoring

Correct Answer:

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