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    Marketing Management Study Set 2
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    Exam 13: Designing and Managing Services
  5. Question
    Clients Judge the Service Not Only by Its ________ but Also
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Clients Judge the Service Not Only by Its ________ but Also

Question 27

Question 27

Multiple Choice

Clients judge the service not only by its ________ but also by its functional quality.


A) length of time
B) attributes
C) price
D) completeness
E) technical quality

Correct Answer:

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