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    Marketing Management Study Set 3
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    Exam 5: Creating Customer Value, Satisfaction, and Loyalty
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    Total Customer Benefit Is the Perceived Monetary Value of the Bundle
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Total Customer Benefit Is the Perceived Monetary Value of the Bundle

Question 16

Question 16

Multiple Choice

Total customer benefit is the perceived monetary value of the bundle of economic,functional,and ________ benefits customers expect from a given market offering.


A) psychological
B) intangible
C) realized
D) fabricated
E) advertised

Correct Answer:

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