Multiple Choice
In his correspondence to a supply firm in Germany, Andrew is surprised by the terseness of the payment inquiries he receives. He decides to respond in…
A) A direct style that matches those of the German correspondent.
B) An aggressive manner and explain to the German firm they are not being courteous.
C) A courteous, professional tone that sets the example of the tone and style he expects to be used in their correspondence.
D) A harsh tone and cancel the order - no one would want to deal with them.
Correct Answer:

Verified
Correct Answer:
Verified
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