As You're Fixing a Computer Issue for a User, the User

Multiple Choice

As you're fixing a computer issue for a user, the user asks you to slow down and explain as you go so he can fix the issue in the future. You have several other issues to resolve before the end of the day. How do you respond to the user?

A) Tell the user that explaining issues is not part of your job description.
B) Offer to walk through the steps with him and notify your manager that you will be running late to your next appointment.
C) Show the user a website they can visit once you've left that covers all the steps you've gone through.
D) Explain to the user that it is difficult to work and talk at the same time and ask him to contact your manager about a training class in the future.