Multiple Choice
Customer Relationship Management is about
A) acquiring the right customer
B) instituting the best processes
C) motivating employees
D) all of the above
Correct Answer:
Verified
Correct Answer:
Verified
Q3: The main drawback of CRM is<br>A)implementing crm
Q4: _uses sophisticated mathematical and statistical techniques such
Q5: _is any occasion on which the brand
Q6: _ exerts the broadest and deepest influence
Q7: A consumer buying behavior is influenced by<br>A)cultural
Q9: For the rural areas, the socioeconomic system
Q10: Process of manage information about customers to
Q11: Social class is indicated by _variables.<br>A)single<br>B)several<br>C)none<br>D)none of
Q12: Third step in customer's value analysis<br>A)assessing attributes
Q13: Record which is based on business customers