Multiple Choice
Process of manage information about customers to maximize loyalty is said to be
A) company relationship management
B) supplier management
C) retailers management
D) customer relationship management
Correct Answer:
Verified
Correct Answer:
Verified
Q5: _is any occasion on which the brand
Q6: _ exerts the broadest and deepest influence
Q7: A consumer buying behavior is influenced by<br>A)cultural
Q8: Customer Relationship Management is about<br>A)acquiring the right
Q9: For the rural areas, the socioeconomic system
Q11: Social class is indicated by _variables.<br>A)single<br>B)several<br>C)none<br>D)none of
Q12: Third step in customer's value analysis<br>A)assessing attributes
Q13: Record which is based on business customers
Q14: The marketing messages committed to customers wishes
Q15: The method used to assess real cost