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  2. Topic
    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 3: Customer Relationships: Building Blocks of IDIC and Trust
  5. Question
    In Charles Green's Trust Equation, the Element That Outweighs All
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In Charles Green's Trust Equation, the Element That Outweighs All

Question 3

Question 3

Multiple Choice

In Charles Green's trust equation, the element that outweighs all the others is:


A) credibility
B) reliability
C) self-orientation
D) intimacy

Correct Answer:

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