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  2. Topic
    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 3: Customer Relationships: Building Blocks of IDIC and Trust
  5. Question
    The "Action" or "Experience" Aspect of the IDIC Model Includes
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The "Action" or "Experience" Aspect of the IDIC Model Includes

Question 1

Question 1

Multiple Choice

The "action" or "experience" aspect of the IDIC model includes:


A) differentiate and customize
B) identify and differentiate
C) interact and customize
D) identify, differentiate, interact, and customize

Correct Answer:

verifed

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