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  2. Topic
    Business
  3. Study Set
    Managing Customer Experience
  4. Exam
    Exam 5: Differentiating Customers by Value: Some Customers Are Worth More Than Others
  5. Question
    From the Customer's Perspective, Potential Value Depends Upon
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From the Customer's Perspective, Potential Value Depends Upon

Question 9

Question 9

Multiple Choice

From the customer's perspective, potential value depends upon:


A) current product or service offering
B) customer behavior
C) customer trajectory
D) customer need

Correct Answer:

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