Multiple Choice
The customer becomes the heart of the business process in __________ firms.
A) customer-centric
B) market orientated
C) production orientated
D) customer value
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q1: In which of the following ways are
Q3: Drawing conclusions based on the path a
Q4: The major advantage of relational selling and
Q5: Which of the following statements about sales
Q6: _ is characterized by short-term customer needs.
Q7: Operational CRM focuses on using information to
Q8: When a sales firm acts consistently with
Q9: Strategic partnerships result in continuous, recurring exchanges,
Q10: Poorly served or neglected customers are likely
Q11: _ refers to a computerized process for