Multiple Choice
Which of the following statements about sales force automation (SFA) is inaccurate?
A) salespeople report more rather than less stress on the job as they go through growing pains in learning and using new SFA technologies
B) SFA can make salespeople more productive
C) SFA means salespeople will never be needed anymore
D) SFA enables them to be more certain that each sales call will actually produce sales
Correct Answer:
Verified
Correct Answer:
Verified
Q1: In which of the following ways are
Q2: The customer becomes the heart of the
Q3: Drawing conclusions based on the path a
Q4: The major advantage of relational selling and
Q6: _ is characterized by short-term customer needs.
Q7: Operational CRM focuses on using information to
Q8: When a sales firm acts consistently with
Q9: Strategic partnerships result in continuous, recurring exchanges,
Q10: Poorly served or neglected customers are likely
Q11: _ refers to a computerized process for