Short Answer
Sales managers should look for following characteristics before recommending CRM software: flexible sales effectiveness processes, easy coaching, and advanced analytics.
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Q27: Dealing with different groups of customers by
Q28: Recognition, by both buyer and seller, that
Q29: With CRM the salesperson does more than
Q30: _ refers to the percentage of customers
Q31: _ use computer technology to integrate all
Q33: A sales-oriented salesperson is motivated primarily by
Q34: The act of trading economic resources (usually
Q35: Drawing conclusions based on the path a
Q36: _ occurs when both buyer and seller
Q37: Poorly served or neglected customers are likely