CRM Offers Us the Solution to Many of Our Business

Multiple Choice

CRM offers us the solution to many of our business problems. The solution is not easy and requires a change in business focus. Which of the following isn't consistent with that change?

A) Company's focus from mass marketing to the individual customer
B) Marketing focus from product specific to customer centric
C) Our promotion objective to focus on best customer price
D) Marketing support focus to customer marketing program
E) Focus on profitability of campaigns and improved response rates