In Addition to Making the Message as Short as Possible,what

Multiple Choice

In addition to making the message as short as possible,what is the advantage to using a direct format for bad news messages?

A) The direct format increases understanding.
B) The direct format increases acceptance.
C) The direct format clearly identifies the bad news so fewer assumptions are made.
D) The direct format saves the reader time.
E) The direct format saves the writer time.