Multiple Choice
Selling a product that is not directly related to the product you have sold to a customer is called:
A) unethical selling.
B) cross-selling.
C) referral selling.
D) customer service.
E) suggestion-selling.
Correct Answer:
Verified
Correct Answer:
Verified
Q49: Another name for full-line selling is:<br>A)upselling.<br>B)suggestion selling.<br>C)cross-selling.<br>D)partnering.<br>E)value-added
Q50: In the field of selling,upselling means selling
Q51: When a customer complains,it is important to:<br>A)encourage
Q52: Value reinforcement means positive bragging and getting
Q53: The personal visit follow-up strategy is usually
Q55: When customers do complain by telephone or
Q56: Most buyers will view suggestion selling,regardless of
Q57: Janice Jones is a realtor.After selling a
Q58: In suggestion selling,one should not demonstrate the
Q59: A car dealer offering an upgrade on